Return Policy

Kindly email us your refund request to within 14 working days (excluding Saturdays and Sundays) of your purchase. A full refund will be processed if the following conditions are met:

  • Original receipt must be emailed to us as proof of purchase.
  • The email must be sent within 14 days (excluding Saturdays and Sundays)  from the date of purchase.
  • The returned product must be in its original condition and packaging (together with any parts and accessories that was delivered, if any).
  • The to and fro delivery charges must be prepaid prior to the picking up of the returned product from your location.
Do contact our customer support for further assistance: 03-7496 5803.